FAQs

1. How can I contact you?

You can contact us by sending an email to DoggieSeatUSA@gmail.com. We will respond to your inquiry as soon as possible.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the supplier. We work with trusted suppliers from around the world to ensure the best quality and variety for our customers.

3. Can I get a refund on my product?

Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your item. Please refer to our Refund Policy for more details.

4. How long does it take to receive my order?

We ship out all DoggieSeat™ products within 48 hours after your purchase. After that, please allow 7-10 days to receive your order. Please note that shipping times may vary depending on your location and the shipping method chosen.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our Shipping Policy for more information on the countries we ship to and any restrictions that may apply.

6. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.

7. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

8. Are your products safe for pets?

Yes, our products are designed with the safety and well-being of pets in mind. We ensure that all materials used are pet-friendly and non-toxic. However, it is always important to supervise your pet while using any new product.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for larger orders. If you are interested in purchasing our products in bulk, please contact us at DoggieSeatUSA@gmail.com for more information.

10. Can I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or changed.